Privacy Policy

We are committed to keeping your information private and safe. Our privacy policy reflects our open approach to how we collect and use your information and our promise to do everything we can to keep your information safe.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies loaded on your device, visit here.

The functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

The analytics and performance cookies are used on this site, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data, as below.

Analytics

This website collects personal data to provide the owners with analytics, including:

Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address

This information may include details about your use of this website, including:

Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity to try and improve the experience for our users.

Fonts

This website uses font files provided by Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

Information about your browser, network, or device
Your IP address

Customer information

When making a finance enquiry, we collect personal information from you to fulfil the finance request. We may collect information like your:

Contact details

Examples: Your address, email address and phone number.

How we use it: We use this information to identify you, contact you and to fulfil your purchases, valuations or sales with Autopia Cars.

Purchase details

Examples: Information about what you bought from Autopia Cars and information you provide to complete your purchase (like payment details, identity documents and information needed by finance providers or insurers). This also includes information about your credit score.

In some cases, this information includes special categories of personal data like biometric data (for identity verification), and information about your medical history and criminal record (for insurance). This information has special protections under the law.

How we use it: We use this information to fulfil your purchase from Autopia Cars. We use information from both successful and unsuccessful finance applications to analyse how we can improve the finance options available to our customers.

Sometimes, you give this information directly to a third party (for example, our identity verification platform or to your finance provider). When that happens, we don’t necessarily receive your information and the third party’s privacy policy applies instead.

Value/sell car details

Examples: Information you provide about yourself when you value or sell your car with us (like details about you and your car, payment details and identity documents).

In some cases, this information includes special categories of personal data like biometric data (for identity verification). This information has special protections under the law.

How we use it: We use this information to provide you with a valuation or fulfil the sale of your vehicle to Autopia Cars.

Legal basis for above data collection:

Legitimate interests:

We have a legitimate interest in providing and improving our services and personalising your experience of our services. This interest isn’t outweighed by your rights or any negative impacts on you.

Contract:

We need to use this information to perform our contract with you when you buy any of our goods or services. If you are entering into a contract with someone else (for example, your finance provider), we need to use this information at your request to take steps to enable you to enter that contract.

We also need to use this information to perform our contract with you when you sell your vehicle to us.

Preventing fraud:

When we use special category data to confirm your identity, we do so also because it is necessary for reasons of substantial public interest in preventing fraud, and using biometrics is proportionate for this.

Insurance:

When we use special category data to assess your eligibility to benefit from our insurance policies when you use one of our courtesy cars or subscription cars, we do so also because it is necessary for reasons of substantial public interest in assessing insurance risk to allow our insurers to provide insurance for our cars.

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

We share the finance information collected with Finance Brokers for the sole purpose of organising your vehicle finance, we do not keep this data for any longer than required and your personal data will be destroyed once no longer required by us or our partners.